FREQUENTLY ASKED QUESTIONS (FAQS)
1. How The Prices Are So Low?
All themes and plugins are added GPL license so we are just reselling them at a low price. We do not provide license keys and free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited.
2. How Many sites can I use the plugins or Themes on?
As many as you like. The plugins and themes are GPL licensed so you can use them as often as you like on as many sites as you like.
3. Are The Themes & Plugins Original?
Every single item you purchase from our site is original and we guarantee that.
The files that are available on this site are 100%. None of the files has been modified and does not contain malware.
We even use them on our site!
All themes and plugins can be directly downloaded from the website of the producing company. We download our website without any modification. You can use all the files on your website, mind at peace.
We do not sell any products downloaded from third-party resources.
4. Why I See License Activation or Upgrade To Premium In My Yith Plugin? is this Free Version?
Not a single theme or plugin available on our site is a free version we are not allowed to share the license key but you can use the theme and plugin with full potential without key
5. Do GPL Download Provides License Key?
We do not sell, lease, and approve the license keys. All the products presented on this internet site are licensed under the GNU GPL License. If you need automatic updates and Support from the only producer, you need license keys.
6. Will All Themes and Plugins Work?
All the themes and plugins will work absolutely fine if you face any problem you can contact our support
7. How To Update My Plugins /Themes?
To update plugins and themes you can download or update the plugin from the member dashboard
You can update any theme/plugin by simply uploading a .zip file.
How do I upgrade a plugin?
- Download the latest .zip file for the plugin.
- Log into your WordPress website.
- Go to “Plugins”>“Add New.”
- Click the “Upload Plugin” button at the top of the page.
- Select the .zip file with the updated version of the plugin.
- Click the “Install Now” button.
How do I upgrade a theme?
- Download the latest .zip file for the theme.
- Log into your WordPress website.
- Go to “Appearance”>“Themes.”
- Click the “Add New” button at the top of the page.
- Click the “Upload Theme” button at the top of the page.
- Select the .zip file with the updated version of the theme.
- Click the “Install Now” button.
8. I Want To Purchase Single File, How Long can I Download updates For?
You can download any theme or plugin until your membership expires
9. Is it Legal to use downloaded products without entering a Licence Key?
Yes, it is legal. All digital products on the website are released under the GNU General Public License.
10. Why are these Plugins/Themes asking me for a Licence Key?
Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.
11. Plugin Version Outdated Can I Request New Version?
Yes, you can submit your request and we are pleased to update you as soon as possible. Please note that we do not issue a guarantee that the last version of each product will be added. Please contact our support team.
12. Do GPL Downloads Provide Support?
We only provide you with sales support technical support is not included in any form.
All items listed here are developed by third-party developers & redistributed under the terms of the General Public License (GPL). ThemeCONGO is not affiliated or related to third-party developers or trademark owners, including WordPress, WooCommerce, WooThemes, WP Rocket, YITH, Rocketgenius, etc.